privacy policy

Privacy Policy for M Work Auto Body Shop

Effective Date: November 25, 2023

Thank you for choosing M Work Auto Body Shop. This Privacy Policy outlines how we collect, use, disclose, and manage your information. By using our services, you agree to the terms outlined in this policy.
 

Information We Collect

1. Personal Information:

   • We may collect personal information, including but not limited to, your name, contact information, vehicle details, and insurance information.

2. Payment Information:

   • For transactions, we may collect payment details such as credit card information. We ensure secure and encrypted payment processing.

3. Automated Information:

   • We may collect information automatically through cookies and similar technologies, such as IP addresses, device information, and browsing history.​​

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How We Use Your Information

1. Service Provision:

   • We use your information to provide auto body repair services, including communication, billing, and completion of requested services.

2. Communication:

   • We may use your contact information to communicate with you about our services, appointments, and updates.

3. Improvement of Services:

   • Your feedback and information help us enhance and tailor our services to meet your needs.

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Information Sharing

1. Third-Party Service Providers:

   • We may share information with third-party service providers essential to providing our services, such as insurance companies, towing services, or parts suppliers.

2. Legal Compliance:

   • We may disclose information if required by law or to protect our rights, property, or safety.

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Your Choices

1. Opt-Out:

   • You may opt out of receiving promotional communications from us by following the unsubscribe instructions in our emails.

2. Access and Correction:

   • You have the right to access and correct your personal information. Contact us for assistance.

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Security

1. Data Security:

   • We implement security measures to protect your information from unauthorized access, disclosure, alteration, and destruction.

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Changes to this Privacy Policy

1. Updates:

   • We may update this Privacy Policy to reflect changes in our practices. Check this page for the latest information.

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Consent to Receive Text Messages

You are not required to consent to receiving text messages from M Work LLC. By providing your phone number and opting in, you consent to receive text messages from M Work LLC regarding your inquiry, our services, or related legal matters. Message and data rates may apply. You can opt out of receiving text messages at any time by replying “STOP” to any text message your receive from us. Please note that opting out may limit our ability to communicate with you regarding your case or services.
Information Sharing and Disclosure
We do not sell or rent your personal information to third parties. We do not sell, rent, release, or transfer your SMS consent or phone number to any third party for any third party marketing purposes. We may share your information in the following circumstances:
Service Providers: We may share your information with our service providers who perform services on our behalf, such as marketing, customer services, or technical support. These service providers are contractually obligated to protect your information and use it only for services they provide.
Legal Requirements: We may disclose your information if required by law, regulation, or legal process, or if we believe disclosure is necessary to protect our rights, property, or the safety of our users or others.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

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SMS Terms & Conditions

1. SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes. SMS Consent Communication: The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Communications: If you have consented to receive text messages from M Work LLC, you may receive messages related to the following (provide specific examples): Appointment reminders Follow-up messages Billing inquiries Promotions or offers (if applicable) Example: "Hello, this is a friendly reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time."

3.  Message Frequency: Message frequency may vary depending on the type of communication. For example, you may receive up to [X] SMS messages per week related to your [appointments/billing, etc.]. Example: "Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status."

4. Potential Fees for SMS Messaging: Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5. Opt-In Method: You may opt-in to receive SMS messages from M Work LLC in the following ways: Verbally, during a conversation By submitting an online form.

6. Opt-Out Method: You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7. Help: If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at (insert the link) Additional Options: If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8. Standard Messaging Disclosures: Message and data rates may apply. You can opt out at any time by texting "STOP." For assistance, text "HELP" or visit our [Privacy Policy] and [Terms and Conditions] pages. Message frequency may vary.

 

Contact Us

If you have any questions or concerns regarding our Privacy Policy, please contact us at:

M Work Auto Body Shop

4650 Kenny Rd,

Columbus, OH 43220

Info@mworkus.com
614-881-0332